For Website customer:
If you purchase from Funlux website, you can contact us as below and get reply during 1-2 business days.
Phone Support: 217-689-2080
For sales: email@example.com
For general issues: firstname.lastname@example.org
Note: The hot line is busy sometimes and it will be difficult to get through.
For Ebay customer:
If you purchased products from our Ebay store, please directly contact our support through ebay store and they will reply in 1-2 business days.
For Amazon customer:
If you purchased products from Amazon, please contact email@example.com for direct service and they will reply in 1-2 business days.
Note: if ebay or amazon customer contact website support, we will transfer your case to ebay or amazon department to solve the problem, but it takes 2-3 business day to solve your problem. So the best way is contacting with the store which you purchase from to solve your problems.